The simplest way to make a booking is by keying your request through to either of our website Booking Forms. Alternatively, you may book by phone (call or text) using the number listed on our website. We will email, call or text with further questions and organise payment so that your booking is locked in. (No payment, no booking).
Ride-booking services in Queensland require booking and payment IN ADVANCE of the customer’s transfer. By law we are unable to take payment immediately before, during or after your trip. (Transport Operations (Passenger Transport) Act 1994.)
CPT accepts payments on booking via VISA, Mastercard or AMEX (2.25% surcharge applies) or EFT/Direct Credit (Australia-only bank transfer – no surcharge applies).
If you have booked your transfers with us through your accommodation, you will need to pay them directly as per their terms.
Please follow the detailed instructions messaged to you in confirmation of your booking with us, one/two days before any transfer.
Is your question not answered here? Please contact us, we’re always happy to help and to provide honest advice.